Important Notice: No Refunds

We follow a strict No Refund and No Cancellation policy once the order is dispatched. We do not offer cash or bank refunds under any circumstances.

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7-Day Replacement Only

We only offer a Replacement or Exchange within 7 days of delivery, strictly under the following conditions:

• The product received is damaged during transit.
• The product is defective or not working.
• A wrong product or color was delivered.

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⚠️ Mandatory Unboxing Video Rule

To claim a replacement, a Complete Parcel Opening to Product Checking Video is 100% Mandatory:

1. The video must be un-edited, continuous, and without any cuts or pauses.
2. You must show the complete shipping label with the tracking ID clearly visible before opening the parcel.
3. The video must show the opening of the box and immediate testing/checking of the watch.

No replacement claims will be accepted without a valid unboxing video shared within 48 hours of delivery.

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Contact Support

For replacement requests:

• Email: [email protected]